At Al Shahbaa Engineering, we stand by the quality and durability of our machinery. Every machine is delivered with a mechanical warranty covering manufacturing defects and workmanship for a specified period.
Our warranty includes:
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Free repair or replacement of defective parts during the warranty period
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Coverage for mechanical and structural components
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Technical assistance for troubleshooting
Warranty Period
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Standard warranty: 12 months from installation date
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Extended warranty options available upon request
What’s Not Covered
To ensure transparency, the following are not included under the standard warranty:
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Normal wear and tear of consumable parts
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Damage caused by misuse, negligence, or improper installation by third parties
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Electrical components not manufactured by Al Shahbaa but supplied with the machine (covered by their respective manufacturer warranties)
Customer Responsibilities
To maintain your warranty, customers are required to:
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Operate machinery according to the manuals and training provided
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Perform regular maintenance as recommended by Al Shahbaa
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Use genuine spare parts supplied or approved by Al Shahbaa
After-Sales Support
Our commitment goes beyond warranty. We provide:
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Preventive maintenance plans
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Readily available spare parts
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Dedicated service teams for on-site support
